Privacy Policy

Thank you for visiting Repair King ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect your information. By accessing or using our website at www.myrepairking.com, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the site.

1. Information We Collect

We collect personal information that you voluntarily provide through our website, forms, or other communications. This may include, but is not limited to:

• Name
• Phone number
• Email address
• Property or mailing address
• Domain name and IP address
• Information about your browser, operating system, and how you use our website
• Details provided when requesting services or submitting inquiries

We may also use tracking tools such as cookies and Google Analytics to gather data on website traffic, interactions, and preferences.

2. How We Use Your Information

Your information is primarily used to provide and improve our services. Uses include:

• Responding to your inquiries and service requests
• Processing and fulfilling your roofing, restoration, or related services
• Communicating about appointments, updates, and promotions
• Sending text messages and calls related to your requests or projects
• Marketing and advertising relevant services (with your consent)
• Detecting and preventing fraudulent or unauthorized activity
• Complying with applicable laws and regulations

We do not sell your personal information to outside parties for direct or mass marketing purposes.

3. Handling of Phone Numbers

3.1 Text Messaging and Communication

• By providing your phone number, you consent to receive text messages, phone calls, and emails from Repair King related to your inquiry, services, promotions, and updates.
• Message frequency may vary, depending on service needs or promotions.
• Standard message and data rates may apply according to your mobile carrier plan.
• You may opt out at any time by replying "STOP" to any message you receive.

3.2 Use of Your Number

• We will not share your phone number with third parties for marketing or promotional purposes.
• Your number will only be used to provide services and updates as described in this policy.

3.3 Opt-Out & Removal

To stop receiving text messages:

• Reply "STOP" to any message, or
• Contact us directly via phone or email to be removed from our list.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic and performance
• Customize your browsing experience
• Identify returning visitors
• Track and improve advertising effectiveness

You can adjust your browser settings to disable cookies, though this may affect site functionality.

5. Security of Your Information

We take reasonable measures to protect your information both online and offline:

• Secure transmission using SSL encryption where applicable
• Restricted access to personal information by authorized personnel only
• Secure servers and storage practices

However, no method of transmission or storage is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security.

6. Third-Party Services

Our website may contain links to third-party websites or services. Repair King is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.

7. Legal Disclosure

We may disclose personal information if required by law or if we believe it is necessary to:

• Cooperate with investigations of unlawful activities
• Comply with legal processes or government requests
• Protect our rights, property, or safety, and that of our users and others

8. Your Rights

You have the right to:

• Access, update, or correct your personal information
• Request removal from our text messaging and email lists
• Request details on how your information is used

To exercise these rights, please contact us using the information below.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with an updated effective date. We encourage you to review this page regularly to stay informed about how we collect and protect your information.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, contact us at: