A roofer who'll tell your client when not to file.
Repair King inspects your clients' roofs, photographs everything, and tells them straight what we found, including “there's nothing here.” We're a licensed Minnesota contractor since 2009. We don't adjust claims, and we don't push anyone to file.
What's my client going to get into with a roofer after a storm?
Here's what agents tell us goes wrong, and what we do instead.
Will you really tell my client not to file?
Yes. Every inspection ends in one of three answers, and two of them don't involve an insurance company at all.
That's how long a claim can follow a home.
Home claims can show up on a C.L.U.E. loss-history report for up to seven years. Qualifying first means your client doesn't add a claim for a roof that didn't need one.
Source: LexisNexis Risk Solutions, C.L.U.E. Personal Property report (up to 7 years of loss history); Insurance Information Institute. General information, not advice about any policy.
What will the report actually show?
Something your client can understand and an adjuster can follow.
- Wide shot of each slope, then close-ups of every hit
- Hits chalk-marked and measured; test squares where it matters
- Gutters, vents, siding and soft metals checked too
- Wear and old damage labeled as wear, not storm
What's in it for me and my agency?
No cash, no kickbacks. Just things that make you look good to your book.
How do I send someone over without making it weird?
Three steps. Your client stays your client the whole time.
Is this going to get me in trouble with a carrier?
We stay in our lane on purpose. Here's the line, in writing.
What we do
- Inspect the roof and exterior, hands-on
- Document with dated, labeled photos
- Explain what we see in plain English
- Give an itemized, good-faith estimate
- Do the work the owner approves
What we never do
- Act as a public adjuster or adjust claims
- Negotiate with the insurance company
- Interpret policies or say what's covered
- Pay or waive deductibles, or reward anyone for filing
- Pay agents referral fees
Minnesota law bars residential contractors from paying deductibles, compensating an insured for inspections, claims or referrals, interpreting policy provisions, or adjusting claims without a public adjuster license. Minn. Stat. § 325E.66.
Client just called about their roof?
Hand them off in one text. We'll take it from there and keep you posted if they OK it.
Did your book sit under these storms?
Twin Cities-area storms with 1″+ hail in the last 12 months. Source: NOAA Storm Prediction Center local storm reports. A storm nearby is not proof of damage; only an inspection tells you. For hail, many Minnesota policies set a one-year window to bring suit (Minn. Stat. § 65A.26; see “Suit Against Us”).
Send us a client's property
Your client's address and contact (with their OK). In the notes: your name, agency, and whether you'd like status updates.
Can we meet before your next client calls about hail?
Coffee at your office or a quick call. We'll learn how you like contractors to work with your clients, and you'll see exactly how we work with them.
- A real photo report from a Twin Cities job
- How a hand-off works, start to finish
- Storm alerts for the towns you write
- If we're not a fit, we'll both know in 15 minutes
What do agents ask us first?
Will Repair King tell my client to file a claim?
No. We tell your client what we found: no damage, minor wear, or storm-type damage, with photos. Whether to call the insurance company is the owner's decision, and we encourage them to talk to you first. We don't interpret policies or say what's covered.
Do you negotiate with the insurance company or act as a public adjuster?
No. Repair King is a contractor, not a public adjuster. We inspect, document, explain what we see and give an itemized estimate. If the homeowner asks, we can be on site to show the adjuster what we documented. We don't negotiate claims (Minn. Stat. § 325E.66).
Do you pay referral fees to insurance agents?
No. We don't pay agents for referrals, and we never pay or waive deductibles or offer homeowners anything to file a claim or let us inspect. What we offer agents is service: honest answers for your clients, clean photo reports, storm alerts for your area and a lunch-and-learn for your office.
Will you take over my client relationship?
No. You stay their insurance person. We handle the physical property work the owner hires us for, and we only share status updates with you when your client says it's OK.
Can I send a client who doesn't have a claim?
Yes. Leaks, repairs, maintenance, second opinions, roof age questions and full replacements are all welcome. Most of what we do has nothing to do with insurance.
How fast do you respond after a storm?
We call your client back to set a time, usually within the same business day. For active leaks we offer emergency tarping. After big storms, calendars fill up, which is why the storm alerts help your clients get on the list early.
What areas do you cover?
The Twin Cities metro and communities across Minnesota. Repair King has worked out of St. Paul since 2009 and is licensed in Minnesota (BC695228).
You'll never have to wonder what's happening.
The #1 complaint about contractors is "they stopped calling me back." Our system texts and emails you at every step, from the moment you book to the final walkthrough.
Appointment confirmed
Text and email confirmation the moment you book, plus a reminder before we arrive.
"You're booked for Tue 10 AM ✓"On our way
A heads-up text when your inspector or crew is headed to your home. No waiting around.
"On our way, 20 min out"Photos of everything
You see what we see: a photo report of every finding, yours to keep.
"Your photo report is ready"Every stage, updated
Materials ordered, crew scheduled, install day, final walkthrough. You hear about each step as it happens.
"Materials delivered for Thursday"A real person answers
Questions? Call or text and talk to our team, not a phone tree.
"Got it, we'll check and text you back"Informed at every step. That's the Repair King standard.
Storm hit? Leak showing up? Let's look at it this week.
Free inspection, photo report, straight answer.