Situation
Call from a mortgage loan officer
We got a call from a mortgage loan officer requesting for us to help his client. His client approached him for a 2nd mortgage to cover his $10,000 deductible. But before borrowing those funds and paying it back many times over through financing. Knowing our reputation, the Loan Officer advised them that it may be wiser to simply call Repair King to attempt to see if there was more they should be getting from their insurance company.
Task
They needed a solution and they needed it FAST!
This client had no money down, an active listing on a nearly $1 Million Dollar property, a roof that was documented as damaged by their property inspection company, and it was holding up a very important real estate transaction! They needed a solution and they needed it FAST!
Action
Many things that were overlooked
We discovered many things that were overlooked that would change the outcome of the claim settlement, their financial situation, the amount of damage noticed, the end quality of the property, and results in the real estate transaction. We found that the actual value of the claim was NOT $37,000. It was actually near $124K!! Meaning it was actually underpaid nearly $87,000! That’s roughly 234%!
Results
New roof with a new warranty, and some VERY happy clients
We also proved that the insurance company calculated the depreciation inaccurately. We were able to get the insurance company to hold back 10% and release 90%!! The new roof, resulted in new drone images on the listing, and made the listing more attractive now that it had a new roof with a new warranty, and some VERY happy clients who received the right representation and realized that representation matters!